Ask Agatha: A Recipe for SmartItem Success
Ask Agatha is an advice column written by Z. Agatha Klaxovox. Agatha is an intergalactic test security specialist who is only too happy to offer advice on what we should be doing here on earth. To submit a question to Ask Agatha, email firstname.lastname@example.org. Questions will remain 100% confidential.
I’m VP of Training at my company. We recently decided to create a certification program to complement our state-of-the-art training program. Our team is committed to excellence and has won industry awards for innovation in training; however, we don’t have experience developing high-stakes exams. We don’t want to create a run-of-the-mill certification program – we want something more, something that reflects our dedication to quality.