Help! My Email Has Fallen

Written by John Fremer, President, Caveon Consulting Services

September 22, 2014

At Caveon, we are fortunate to work in a “virtual” environment where many of my colleagues and I work from a home office. When my home’s Internet goes down as happens frequently as I live in a third world area known as Southern New Jersey, I am helpless. Not only can I not do the tasks that demand Email such as sending messages, the situation impacts me in what should be unrelated ways–I find that jobs such as reviewing reports that are already on my hard drive become virtually undoable. Why does the loss of an Internet connection have such a dramatic impact?

One speculation I have is that use of the Internet is central to my approach to virtually all work. Even though I should just proceed to focus on the project at hand, I am instead listening and looking for the next message coming in and lamenting not being able to send off missives of my own.

I also find myself wondering or more accurately obsessing over whether I should go to a Starbucks or to one of the community machines at our village Clubhouse. Is it worth the trip? What would I have to bring with me to be functional? Am I being a bit irrational to be fussing over such a decision? Probably.

I imagine this feeling of rudderless-ness is what test program managers feel when confronted with test security issues for which they are ill prepared and prevent them from carrying on business as usual. I empathize with my clients who focus untold hours and efforts to build something which can be crippled with no warning whatsoever. That is why, when my internet is working, I dedicate my work-life to helping prevent this type of disruption for my clients.

For me, it seems that the loss of the Internet and especially my Email link makes me feel cut off from my Caveon family, my clients, and my personal connections. Sure I could call or text and I do a lot more of both when my house becomes a temporary “Internet free zone.” It is not enough, though, I need my Internet connection and that is clearest when I don’t have it. I have also found this to be true elsewhere in life, often I do not fully appreciate a person or a circumstance until it is gone. So I am grateful to have been able to send these ruminations out courtesy of a functioning Internet connection.

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