Caveon Security Directors: Your In-House Security Team
By Jerry Christensen

One of the biggest fears I experienced as a program manager of training and testing programs in the late 1980s was the realization that I was responsible not only for the overall success of my programs, but also for the security of these high stakes programs. I spent sleepless nights worrying about things that could go wrong, scenarios that could play out and my lack of control over so many aspects of security.

I have seen similar discomfort among the ranks of program managers in the testing industry over the last 15 years. With the entry of Caveon’s security services into the market, we all now have security-focused resources to rely upon.

By subscribing to Caveon’s security services, you can enlist a sophisticated security staff led by one of the Caveon security directors profiled below. These professionals have years of test security experience, and a staff of statisticians, psychometricians, lawyers and business managers from within the Caveon organization.

Caveon security services are strategic assets that will help you develop, deploy and maintain test security with confidence—and sleep easier at night.

Jim Impara, Ph.D.
jim.impara@caveon.com

Impara has spent the past 33 years involved in testing. He has designed and managed statewide testing programs in two states. During his 20-year tenure in higher education, he also consulted with several other states on their assessment program. While serving as Director of the Buros Institute of Assessment Consultation and Outreach, from 1995 to 2003, he worked with clients within and outside of education. He has performed audits and accreditations of educational, licensure, and certification programs. Impara has also participated in the development of testing program quality standards for the Buros Institute, for the Conference for Food Protection, and for the National Association of State Contractor Agencies. He served as a reviewer for the “Guidelines for Computer Based Testing” developed and published by ATP.

Although Impara has conducted testing program audits that look at all aspects of testing, he specializes in conducting security audits, preparing security plans and providing diagnoses of test security reports.
Impara has chaired and served on a variety of different committees for the American Educational Research Association and the National Council on Measurement in Education where he served a three-year term as a board member. He continues to be a reviewer for several measurement journals, while co-editing Applied Measurement in Education. He is also a co-editor of the prestigious Mental Measurements Yearbook Series.

Impara earned his Masters and Ph.D. in Educational Research and Testing from Florida State University.

Cyndy Fitzgerald, Ph.D.
cyndy.fitzgerald@caveon.com

A veteran psychometrician and business professional in the testing industry, Fitzgerald is recognized for her pivotal role in building Microsoft’s Certified Professional program as well as for her contribution in pioneering alternative item formats and simulation-based performance testing. Prior to her ten-year career at Microsoft, Fitzgerald had over a decade of consulting and teaching experience in the field of test design and analysis. Her more than 17 years of experience developing tests has earned her industry-wide recognition for her efforts to promote standards and the appropriate use of technology in the development of computer-based tests.

She was President of the Association of Test Publishers (ATP) for the fiscal year 2002-2003 and served on ATP’s Board of Directors from 1999-2003. Fitzgerald spearheaded ATP’s development of “Guidelines for Computer Based Testing” and has been a major contributor to their last four national conferences. Fitzgerald spent last year serving on the Editorial Board for Certification Magazine and on the Board of Directors for the Performance Testing Council. She is a frequent presenter at conferences such as NCME, AEA and ATP.
Fitzgerald holds a Ph.D. in Applied Measurement and Statistics from Southern Illinois University and completed a post-doctoral fellowship at the University of New York at Stony Brook.

Robert Pedigo, MBA
rob.pedigo@caveon.com

Pedigo is a Senior Director of Test Security Services for Caveon and is also the executive director of an IT industry trade association dedicated to the promotion of certification security. He is also the founder and principal consultant for Robert Pedigo & Associates, which advises private industry leaders and government agencies on the creation, development, and improvement of certification and measurement programs.

Formerly, Pedigo was the General Manager of Sun Microsystems Global Certification Program, and was the founding manager of Oracle Corporation’s Certified Professional Program and Adobe Systems’ Instructor Certification Program. Pedigo holds a MBA with an emphasis in Organizational Development from City University, graduating second in his class.

Jamie Mulkey, Ed.D.
jamie.mulkey@caveon.com

Jamie Mulkey most recently was the Manager of Exam Design and Management for Hewlett Packard. She has 16 years experience in analysis, design, development, and assessment of learning and performance interventions. She currently serves on the Board of Directors for the Performance Testing Council. A past Chair of the board of Directors for the Association of Test Publishers (ATP), she also was a contributor to “Guidelines for Computer Based Testing” developed and published by ATP. She spent three years on the Editorial Board for Certification Magazine, and continues to be a frequent contributor to the magazine.
Mulkey holds a Masters degree in Instructional Technology from San Jose State University and a Doctorate in Educational Psychology and Technology from the University of Southern California.

John Fremer, Ph.D.
john.fremer@caveon.com

Fremer is the former Director of Education for the Global Institute of Educational Testing Service (ETS), where he provided international training in assessment. Fremer also served as the ETS Director of Test Development for School, College, and Professional Programs, and led the ETS team that worked with The College Board to revise the SAT. He was also the Director of Exercise Development for the National Assessment of Educational Progress.

Fremer is the former Vice President and Director of the Measurement Division of The Psychological Corporation.

Fremer served as President of the Association of Test Publishers (ATP), the National Council on Measurement in Education (NCME), and the Association for Assessment in Counseling (AAC). He was the Editor of the NCME journal Educational Measurement: Issues and Practice. In addition, he chaired the Joint Committee on Testing Practices as well as the committee that produced the “Code of Fair Testing Practices in Education,” an industry-wide code of practice.

Fremer holds a Ph.D. in Measurement from Columbia University, where he studied with Robert L. Thorndike and Walter MacGinitie. Fremer is active in measurement-related associations. He is a frequent speaker on testing-related issues, particularly those related to testing standards, criticism of testing, and improving the quality of tests and test use.